Making a good first impression is at the heart of management and profession skill musts. Whether you are applying for employment or managing a task it is a strategy tool that ranks among the most essential. You want to get off to a excellent start. One article contends that within 3 seconds someone judges you by your appearance, your body language, you mannerisms, and the way you present yourself. We make impressions by our moves, what we say and by what others say about us. To make a good impression you must know what was said about you or how you are perceived. If it is beneficial you come with a good character. If it was not you have a chance to change that impression. How you present yourself IS the impression. That first impression must be powerful enough to show confidence to establish trust. However over-confidence can destroy trust. It is a fine line. Courteous, attentive, on-time, positive, appropriateness and sincerity go a long ways. Fortunately you do not have to sign up for a workshop or school, but simply google making a nice impression to find numerous sites with free and priceless information. The difficulty lies in finding out what others have said about you and what information they already know. That means investigating. So that takes care of the first impression. The key is keeping a great impression. Once that you have landed that deal or sold that house or secured that client your impression skills are not locked in. You must expand that impression that they made the right choice and that you truly appreciate them. You do that in your text with a letter or note or a phone call. You do it in your conduct with making face to face timely visits when possible. And you are sure to spend a few bucks to maintain that impression. It might be with food or gifts, and not just holiday expected gifts. When you first land the sale follow up with something. My neighbor is a real estate broker and used to send a restaurant gift card to her clients after the closing. He now walks into the closing with an impressive and festive gift basket from Baskets by Rita. He already knows the client, so whether it's a beer tub, wine gift basket, gourmet gift basket he pays the money for it to be a wow factor and make the great impression as he walks through the door. He said the day he came into the room with a baby gift basket for the couple about to become parents they were so excited. Lasting impressions have rewards and he says that the wow factor and the oohs and aahhhs he gets from them carry through. As they thank him as they are leaving, he mentions he would appreciate any referrals they would send his way. When they refer, he has another gift basket sent to their house. He claims this impression has definitely increased his client list. So good impressions are very important.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment